Connect the WD My Passport to another Mac or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport undetectable. Reboot your Mac computer to see if your WD My Passport drive is not showing up in Disk Utility/Finder or not.Ĥ. Check whether the USB cable and USB port are not working by connecting other hard drives to this USB port or cable and see if that makes a difference.ģ. Try quickly plug or slowly plug, which sometimes just works for no reason.Ģ. Safely remove the WD My Passport and reconnect it to the USB port. Usually, malfunctioned USB port or Mac computer, a broken USB cable, and some hardware problems could make WD My Passport not show up.īefore going further troubleshooting, doing the following basic checks is very necessary.ġ. Method 6: Repair your WD hard drive in a local shop.Method 5: Recover data and erase the drive.Method 4: Check & repair the drive in Disk Utility.Method 3: Install the latest WD drive unlock application.
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